FAQ

We know you’ve got questions — and we’re here to help.
If you don’t find your answers below, just drop us a line.

Products

  • Each box includes 9 practical essentials designed to support your postpartum healing — not just pamper you.

    Here’s what’s inside:

    • Disposable maternity underwear

    • Maternity pads

    • Cooling pads

    • Spritz for Bits perineal spray

    • Peri bottle top

    • Wipes + ointment

    • Bio-Oil

    • A short recovery guide

    • And a few extras we think you'll be glad are in there

    Allergy warning: one product item contains a nut-derived ingredient.

  • Yes — Coco Birth Box supports all types of birth, including cesarean recovery.
    While some items are more general, everything in the box is safe and helpful no matter how you delivered.

  • Yes — this box was built with your hospital stay and the days immediately after in mind. Instead of trying to guess what you’ll need, it’s all packed and ready for you.

  • You might not — and that’s okay.

    Every birth and body is different. But everything in this box was chosen because it supports the most common postpartum needs — across vaginal birth, C-section, even loss.

    We’ve also made sure that many items have dual uses (like ice packs that help with both swelling and heamorrhoids), and we include suggestions for how to repurpose anything you don’t need.

    Nothing is wasted — and it’s better to have it nearby than wish you had it when it’s 3 a.m.

  • We get it — this box isn’t cheap. But here’s the honest truth:

    Coco Birth Box is a tiny, family-run business. We source products in small batches (with no big wholesale discounts yet), and we’ve carefully chosen items we’d genuinely recommend to our closest friends.

    In fact, we recently lowered the price — even though it cut into our margins — because we believe every new mum deserves this kind of care and support.

    If you were to buy each item yourself, you’d probably spend more — especially once you factor in the time, overwhelm, and emergency shop runs.

    We’re not here to make a killing.
    We’re here to make postpartum feel a little more manageable.
    And as we grow, we hope to make this box even more accessible.

Shipping

  • We currently ship across the UK, Belgium, the Netherlands, and the USA.
    We’re gradually expanding, so if you’d like to send a Coco Birth Box somewhere else, just get in touch — we’ll do our best to make it happen.

  • Yes! We’ve recently started offering shipping to select European countries and the US.
    If your country isn’t listed yet, drop us a message — we’re exploring demand in new regions and your request helps us grow.

  • We don’t currently offer delayed shipping, but you’re welcome to order in advance and store the box until it’s needed — nothing inside will expire.

  • Due to hygiene and safety reasons, we can only accept returns of unopened boxes with the outer seal fully intact. These are subject to a £30 restocking fee.

    If your box is still sealed but you don’t want to keep it, you can also choose to donate it. We'll ensure it’s passed on to a mum-to-be who wouldn’t otherwise be able to afford the care she deserves. 💜

Gifting & Donations

  • Absolutely — and we think it makes one of the most thoughtful gifts a new mum can receive.

    Just add their shipping details at checkout, and if you’d like to include a personal message, we’ll handwrite it on your behalf 💌

    It’s the kind of gift that says:

    “I see you. And I care about you, not just the baby.”


  • We recommend gifting around 34 weeks and beyond — close enough to birth that it won’t get misplaced, but early enough that they can add it to their hospital bag and feel prepared.

    We also offer handwritten gift notes if you’d like to include one. Just add a message at checkout 💌

  • Yes — and thank you for asking. Many of the physical recovery needs still apply, and even more so, thoughtful support matters.

    You’re welcome to include a note and we’ll ensure it’s packed with extra care and sensitivity.

  • Actually, it’s one of the most appreciated gifts we’ve seen.

    Most new mums receive baby grows, balloons, or blankets. But very few get something that helps them — especially for the physical, intimate stuff no one talks about.

    This box quietly says:

    “You matter. Your recovery matters. And I see you.”

    It’s always received with gratitude — and sometimes, tears (the good kind).

  • We believe postpartum care shouldn’t be a luxury. That’s why we’re building a donation program to support women who wouldn’t otherwise be able to access these essentials.

    Here’s how it works (for now):
    If you’d like to donate a box — or redirect your unopened return to someone in need — we’ll make sure it goes to a pregnant woman who needs it, through trusted hospital and maternity care partners.

    We’re a small business, but we’re growing this arm with love, transparency, and community in mind. If you want to be part of it, drop us a line.